An admission conference will be held within the first six weeks of your arrival at the Edmonton General.

If at any time, you or your family would like to have an additonal meeting with your caregivers, please speak with your RCM.

 

A review of your care, which involves detailed written contributions from members of your care team, will take place annually. If you would like a meeting to discuss the review, please talk to your RCM.

 

We appreciate recieving compliments from you and your family. Please share these with us anytime.

If you and your family have a concern that has not been resolved through discussion with your RCM, we would like to address it in a prompt and professional manner.

 

Please voice your compliments and concerns by contacting the Administration Office in 5Y35 or by phone at 482-8900.

 

Residents' Council consists of a group of volunteer residents who meet monthly with the Vice-President of Continuing Care to voice their perspectives, experiences and day-to-day concerns on behalf of all residents of the Edmonton General Continuing Care Centre. The purpose of this group is to facilitate and promote communication regarding quality of life.

 

Your and your family are welcome to attend these meetings as observers. Contact your RCM for details.

 

The Family and Community Advisory Council is a group of volunteers who serve in an advisory capacity to the Vice President of Continuing Care. Their role is to provide feedback on residents' quality of life in their capacity as family and friends. A key component of the work of this committee is to gain awareness of issues facing the continuing care program and to advocate internally and externally on the resident's behalf.

 

For infomation on the Family and Community Advisory Council, call the Administration Office at 482-8900 for contact information for the current Chair of the committee.