Members of the multidisciplinary team shine their lights over the lives of the patients and family members they care for and go the extra mile to heal and comfort them. As a colleague says, team members are happy to talk to a patient in a coma, to take a lonely patient for a walk, "to drive family members to their hotels because they are too distraught to do so", and to collect clothing for their homeless patients, everything despite the pressures on an extremely busy unit.

 

"We do the best for all our patients, not just certain patients. We strive to do what we can and make sure that we not only provide care, but also see the patient as a whole person," says Maureen Haughian, Patient Care Manager, Cardiac Services & Critical Care, GNCH.